Site Reliability Engineer, Global E-Commerce

TikTok

4.5

(6)

San Jose, CA

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #Z6690

    Position summary

    ustry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

    Responsibilities:

    1. Be part of global SRE oncall rotation and be responsible for Tier-1 online incident response and devops support.
    2. Be responsible for service levels of mission critical, revenue-generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design, and release management in a cloud-native environment.
    3. Define service level indicators and data-driven objectives, and develop devops / SRE standards, processes and methodologies, to uphold and improve uptime, latency, and system health of a core global e-commerce production platform.
    4. Collaborate cross-team with engineering and product to ensure that key stability and maintainability requirements, such as capacity planning and launch reviews, are performed to enable transparent service delivery to customers.
    5. Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimisation, engineering quality etc
    6. Automation geared towards infrastructure-as-code, scalability and service resiliency.
    7. Implement best practices around incident management, post-mortems while being part of on-call rotations.

    Qualifications

    Minimum Qualifications:

    1. Bachelor's or higher degree in Computer Science, similar technical field of study, or equivalent practical experience
    2. 5+ years experience developing, provisioning or maintaining production-grade large scaled distributed systems
    3. High level of proficiency in Linux OS internals, networking, microservices, databases, caches etc in cloud-native environments
    4. Demonstrable familiarity with programming or scripting languages (Go/Python/Bash/C++ etc)
    5. Demonstrable experience in the development and implementation of devops and SRE methodologies

    Preferred Qualifications:

    1. Experience in designing, analyzing, and troubleshooting large-scale distributed systems
    2. Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

    Job Information

    [For Pay Transparency] Compensation Description (annually)

    The base salary range for this position in the selected city is $136800 - $205000 annually.

    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

    Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

    We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

    Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

    We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.