Site Reliability Engineer, Global E-commerce - USDS

TikTok

4.5

(6)

Sydney, Australia

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A134653

    Position summary

    is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
    Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
    To us, every challenge, no matter how difficult, is an opportunity to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
    At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
    Join us.

    Team Intro
    The Global E-commerce SRE team of US Tech Services works with engineering and product teams to build and run large-scale, globally distributed, observable, fault-tolerant systems. As an SRE, you will deliver on production ownership and be responsible for observability and automation across complex, large-scale service mesh architectures.

    Responsibilities

    • Own the service level of a critical, revenue generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design and release management in a cloud-native environment.
    • Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core TikTok production platform.
    • Collaborate cross team with engineering and product to ensure that key requirements (such as capacity planning and launch reviews) are performed to enable transparent service delivery to customers.
    • Automation geared towards infrastructure-as-code, scalability and service resiliency
    • Implement SRE practices around incident management, post-mortems while being part of on-call rotations.

    Qualifications

    Minimum Qualifications

    • Good understanding of Unix/Linux operating systems internals and networking
    • Experience writing code in Java, Go, Python or a similar language
    • Experience with algorithms, data structures, complexity analysis and software design
    • Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards
    • Systematic problem-solving approach, coupled with effective communication skills and a sense of drive

    Preferred Qualifications

    • Experience with running production grade web services at scale in a cloud native environment.
    • Experience with implementing observability solutions such as monitoring, logging and tracing in complex service meshes.
    • Expertise in designing, analyzing, and troubleshooting large-scale distributed systems

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.