SMB Operations Project Intern (TikTok Shop) - 2025 Start (BS/MS)
Ho Chi Minh City, Vietnam
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7530575085507119367
Position summary
ccessful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
- Social Channel Management
- Develop and implement content plans for social media and community groups
- Manage and activate online groups through daily engagement activities
- Monitor and guide group interactions to align with platform direction
- Offline Event Management
- Lead end-to-end execution of offline events, including planning, coordination, and post-event performance review
- Communication & Content Strategy
- Handle internal and external communication for education and engagement initiatives
- Define content pillars and develop daily and monthly content strategies
- Performance Measurement & Reporting
- Monitor and analyze communication channel performance on a daily and weekly basis
- Collect, clean, and prepare data from multiple sources
- Conduct data analysis using statistical tools and present insights through visualizations and reports
- Data Support for Platform Projects
- Analyze data and provide insights to support various platform initiatives
Qualifications
Minimum Qualifications
- Actively enrolled university students who can work full-time 5 days a week for a minimum of 6 months
- Strong communication skills and ability to evaluate event performance
- Basic design skills (e.g., Canva, Figma) and video editing knowledge
- Experience in video content production, particularly for TikTok and YouTube (short-form and long-form)
- Strong content writing skills for both educational and engaging purposes
Preferred Qualifications
- Graduating in 2026 or later, currently pursuing a Bachelor's degree or higher
- Solid portfolio of personal projects or work experience, showing clear project results and candidates' contribution
- Strong analytical thinking with the ability to solve problems independently
- Proficient in statistical analysis and using data visualization tools
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at [email protected]
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.