Software Development Engineer in Test - Platform Team - USDS

is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

We are the Platform Test Engineering team striving to become a world-class SDET team, leverage cutting-edge technologies and practices, robust data-driven processes. Drive efficiency to accept a wider scope of challenges. Dedicate ourselves to continuous learning, achieving unparalleled proficiency in testing.
Our goal is to provide high quality service and work- across Platform Engineering teams for test automation, user feedback, functional testing, and application release. Protect our US customer data, through systematic testing, comprehensive evaluations.

Responsibilities

• Conduct thorough testing of payment processing systems, including transaction flows, payment gateways, and integration points, to identify any defects, inconsistencies, or inaccuracies.
• Set up and configure test environments that mimic real-world payment scenarios to simulate and replicate different payment scenarios accurately.
• Create comprehensive test cases and test scripts to validate payment workflows, security protocols, and system reliability.
• Perform regression testing to ensure that updates, changes, or fixes to payment systems do not adversely affect existing functionalities.
• Work closely with cross-functional teams, including developers, product managers, and customer support, to understand payment-related requirements and provide valuable insights to enhance the overall payment process.
• Identify opportunities to streamline payment processes, enhance system performance, and optimize payment workflows to improve efficiency and customer satisfaction.
• Maintain clear and organized documentation of test cases, procedures, and test results for reference and compliance purposes using test case management tools such as ALM, TestRail etc
• Stay informed about the latest industry trends, payment regulations, and quality assurance best practices to ensure our payment systems adhere to the highest standards.
• Develop and implement a comprehensive test automation strategy, including creating and maintaining automated test scripts, integrating them into the CI/CD pipeline, and continuously enhancing coverage to detect defects early in the software development cycle.
• Collaborate with cross-functional teams to identify automation opportunities, share best practices, and generate meaningful metrics and reports, contributing to improved testing efficiency, faster delivery cycles, and overall software quality.

Qualifications

Min Qualifications

• Bachelor's degree in Information Technology, Computer Science or related field
• 2+ years of experience in black-box and white-box testing, functional, automation, regression testing, performance testing and backend testing.

Preferred Qualifications

• Proven experience in payments QA, software testing, or related roles, with familiarity in payment processing concepts.
• Demonstrated coding skills in Python, Go, or Java; experience with automation test frameworks like Pytest or TestNG is a plus.
• Proficient in test case/script creation and execution, with strong analytical skills and attention to detail.
• Effective communication and collaboration skills with geographically distributed teams and cross-functional partners.
• Passionate, self-motivated, and good teamwork skills, adaptable to different work environments with flexible work hours.
• Proficiency in quality metrics, dashboards, and KPI management is advantageous.
• Experience with testing tools/methodologies and knowledge of agile practices.
• Demonstrated proficiency in test automation, scripting, and test framework development, including the use of automation tools such as Selenium, Appium, TestNG, Postman, JUnit, and Pytest.
• Strong problem-solving abilities for diagnosing and resolving automation issues, with expertise in web services and backend testing.
• Hands-on experience with performance testing tools like JMeter and Gatling, familiarity with device testing on iOS and Android platforms, and exceptional debugging skills to replicate and resolve production issues.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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