Technical Program Manager - Data Center Operations

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To support the fast growth and manage the massive content on the platform, ByteDance's infrastructure team is building hyper-scale datacenters globally that host hundreds of thousands of servers. We are looking for a passionate and structured project manager to overlook the End-to-End process in Data Center lifecycle management, including data center planning, sourcing, deployment and decom. You will work closely with Strategy, Data Center Engineering, Operation, Capacity Planning and Global Supply Chain team to manage complex construction and service projects in primarily North America. By partnering with cross regional and functional team members, you will be able to overlook the hyper-scale data center projects which will support strategic initiatives and enable millions of creators. The ideal candidate should be comfortable to manage complex projects and build constructive partnerships with internal and external stakeholders.

Responsibilities

• Oversee and drive the planning, execution, and delivery of large-scale organizational projects, ensuring alignment with company objectives and timelines.
• Act as a liaison among various departments, including IT, Engineering, Operations, and Delivery teams, to ensure projects are delivered efficiently and effectively.
• Manage operational programs critical to the organization's day-to-day activities, ensuring all teams are equipped to meet their goals and deadlines.
• Develop and implement frameworks and processes for improved cross-functional collaboration and project management, enhancing organizational efficiency.
• Facilitate regular project reviews and updates to the management team, providing insights and strategic recommendations based on project outcomes and team performance.
• Identify and address potential bottlenecks in processes, proposing solutions that optimize operations across multiple departments.

Qualifications

Minimum Qualifications
-BS in a technical field, such as Computer Science, Engineering, or a related discipline.

• Proven experience in technical program management or a similar role, with a strong emphasis on managing organizational projects and cross-functional teams.
• Solid understanding of project management methodologies and tools.

Preferred Qualifications

• Master's degree in Engineering, Business, Supply Chain, Finance or MBA
• Excellent communication skills and capable of interpreting customer needs
• Ability to communicate effectively with technical and non-technical teams at all levels of the organization.
• 2 years of project management experience
• Strong organizational skills with the capability to manage multiple projects and priorities in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $128160 - $231120 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.