Technical Program Manager - Infrastructure Engineering

TikTok

4.5

(6)

London, United Kingdom

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7534677906761779464

    Position summary

    ational and network performance expectations.

    • Define project scope, deliverables, and timelines in collaboration with internal stakeholders and vendor-partners.
    • Drive execution of new-build and retrofit cable-infra projects (Network, Security, CorpNet), from design to commissioning. Oversee vendor installation activities, ensuring compliance with quality, safety, and regulatory standards.
    • Monitor, document, and track project milestones, reporting on progress, risks, and lessons learned.
    • Manage and maintain internal project repositories, including SoWs, BoMs, test results, design archives, and as-builts.
    • Support training, documentation, and knowledge transfer for Data Center Operations (DCO) teams, enabling sustainable long-term operations.

    Qualifications

    Minimum Qualifications:

    • BS in a technical field
    • 5+ years of project management experience driving complex, cross-functional technical programs
    • Excellent oral and written communication skills
    • Experience with project management tools including Jira
    • Familiarity with infrastructure technologies including cloud, datacenter, and networking

    Preferred Qualifications:

    • Experience in software development
    • Experience in improving operational efficiencies
    • Strong ability to influence and partner with stakeholders across multiple organizations to ensure alignment, mitigate risks, manage competing priorities, and allocate resources
      Independent, critical thinking to navigate through ambiguity from a vague problem to a detailed solution
    • Self-motivated and proactive with a proven ability to adapt well in a fast-paced tech company and collaborate closely with teams on different operating cadences

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.