TikTok e-Commerce - Creator Operation Senior Manager - Japan

bly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:

• Identify and support creators with great potential in commerce, and provide training to help them grow; design and develop creator growth plans on TikTok
• Responsible for key business results including the number of creators at different levels, creator content engagement, and long-term retention/sustainable growth
• Identify the Affiliate Program strategy based on business needs, and design and implement creator and partner education programs to drive quality creator/content supply and creator growth at scale leveraging the Affiliate services/platform
• Align with cross-function teams to improve creators' experience on TikTok, and initiate and create opportunities for creators to grow, including but not limited to online and offline campaigns, brand opportunities, product launches, etc.
• Navigating through ambiguity, adapting to frequent changes, and influencing key stakeholders
• Initiate and launch efficient, cost-effective programs, content strategies, activations, or incentive strategies to incentives and engage creators to gain performance growth
• Decomposing complex problems, devising new approaches, and creating scalable solutions

業務内容
潜在的なクリエイターを発掘し、その成長をサポートするための施策を確立します。
様々なステージのクリエイターを管理し、ビジネスの成長に貢献します。コンテンツの提供と、持続可能なクリエイターエコシステムの成長を促進します。
アフィリエイトプログラムやその他プログラム、ポリシーのローカライズ戦略を最適化し、ビジネスのニーズに応じてクリエイターまたはクリエイターパートナーと連携し、プログラムの規模拡大と効率化を推進します。
部署横断的なコラボレーションを通じて、クリエイターの体験を向上させ、成長やマネタイズの機会を提供し、様々なソリューションを活用してクリエイターの成長を支援します。
複雑な課題を解決し、新しい道を切り開き、スケールアップのできるインパクトを出していただきます。

Qualifications

Minimum Qualifications:

• Excellent logical analysis ability and data-sensitive, attention to detail, affinity with numbers, strong in problem-solving
• Experience in managing diverse teams or agencies
• Ability to communicate and collaborate effectively within a diverse range of people and job functions;
• Familiar with TikTok and mainstream affiliate programs is preferred
• Fluent in Japanese and English; Cross-cultural communication and collaboration skills, working cross-functionally in a global working environment.

必要な条件/経験:
コンテンツプラットフォームでの関連業務経験がある方。
クリエイターコミュニティや事務所とコネクションを持っている方。
コミュニケーション力が高く、変化に柔軟に対応できる方。
データドリブン、詳細に強い注意を払えて、課題解決型人材である方。
日本語、英語もしくは中国語が堪能な方。

Preferred Qualifications:

• 3 to 5 years of relevant experience in content-based platforms
• Strong connections with creators and creator agencies are preferred
• Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organizational environment

望ましい経験/スキル:
多様性、多文化を跨いで仕事の経験がある方
代理店やチームなどのマネジメント経験がある方。

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTokは、従業員がそれぞれのスキル、経験、独自の考え方に基づき評価されるインクルーシブな環境作りを推進しています。私たちのプラットフォームは世界中の人々を繋げる特徴があり、それは私たちの職場環境においても同様です。TikTokのミッションは創造性を刺激し、喜びをもたらすことです。その実現のために、組織内の多様な意見を敬意をもって受け入れ、また、私たちに関係する様々なコミュニティーを反映した職場作りに取り組んでいます。私たちはこの考え方を最も大切にしており、応募される方も同様であると信じています。また、TikTokは、採用プロセスの間、応募される方に適切なサポートを提供することにも取り組んでいます。