TikTok Local Services - Senior Travel Industry Manager, Japanese Speaking

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About the Team
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore or Tokyo, we are on the lookout for a senior individual who can drive growth and enrich our ecosystem. TikTok's local service partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As an Industry Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel, food, and leisure to further accelerate service offerings on TikTok.

Responsibilities:

1. Business Development and Management: Establish and maintain strong relationships with key travel partners. Understand the specific needs and goals of each partner. Collaborate with partners on product integration, optimization, and performance improvement. Negotiate and manage partner contracts and agreements.
2. Product Strategy and Development: Work with internal cross-functional teams to develop and implement new product initiatives. Analyze partner performance data to identify opportunities for growth and optimization. Provide input on product roadmap and feature enhancements.
3. Content Strategy and Operations: Ensure that content meets supply & quality standards and aligns with partner business goals. Collaborate with content teams to develop and optimize content strategies for partners
4. Performance Analysis and Optimization: Monitor and analyze partner performance metrics. Identify areas for improvement and implement optimization strategies. Provide insights and recommendations to partners and internal teams.
5. Cross-Functional Collaboration: Work closely with teams such as product, engineering, data and operations to ensure successful partner management. Facilitate communication and collaboration between internal and external stakeholders.

Qualifications

Minimum Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Experienced in travel industry partnerships, business development or account management.
• Strong understanding of the travel industry and its trends.
• Excellent communication and interpersonal skills.
• Ability to negotiate and build relationships.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Preferred experience working as part of a global or international team.
• Robust product acumen, with the ability to understand and contribute to product strategy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.