TikTok Local Services - SMB Incubation Operations Specialist
Jakarta, Indonesia
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7603051505052403973
Position summary
d execution fundamentals to remove blockers and drive early growth
- Run scalable incubation initiatives, including educational content and mass activation programs, to accelerate seller activation and adoption
- Segment early-stage sellers by profile and readiness, applying targeted incubation strategies to maximize impact
- Track seller progress, activation metrics, and handover readiness, ensuring smooth transition to Account Strategists for continued growth
- Own channel management and seller communications, maintaining timely guidance, updates, and support throughout the incubation process
Qualifications
Minimum Qualifications:
- Bachelor's degree in any major
- 3+ years of experience in SMB account management/seller incubation
- Strong project management and organizational skills to handle multiple sellers and programs simultaneously
- Excellent communication, presentation, and interpersonal skills to guide and support sellers
- Comfortable tracking metrics and monitoring performance to ensure sellers achieve activation and growth milestones
- Proficiency in English and Bahasa Indonesia is a must in order to communicate with the global and local sales team.
Preferred Qualifications:
- Proactive and results-oriented, with strong project management, organizational, and analytical skills
- High attention to detail and rigor, with a can-do attitude and eagerness to learn
- Adaptable and able to thrive in ambiguity, adjusting quickly to change and committed to continuous improvement
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.