TikTok Local Services - SMB Lead

nd tooling improvement to enable scalable solutions for our clients. You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;

• Set clear goals and expectations for your team. Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;
• Work collaboratively with the entire SMB team to support and enable the success of our sales teams. You will work closely with Marketing, Product, Sales Ops and Merchant Education to identify opportunities to scale out best practices, knowledge and performance gaps;
• You will help promote diversity within your team. You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;
• Take initiative, there is no task too big or too small. You will be able to lead by example with supporting your team on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.

Qualifications

Minimum Qualifications:

• Bachelor's degree in any major
• Years of extensive experience in account management/client services roles, particularly in SMB.
• 3+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
• Experience in business development, account management, sales or partnership and with proven track record in delivering targets.
• Proven ability to collaborate cross-functionally and drive measurable client outcomes.
• Proficiency in English and Bahasa Indonesia is a must in order to communicate with the global and local sales team.

Preferred Qualifications:

• Proactive attitude with excellent project management, organisational, and analytical skills.
• Analytical skills and process management skills, high attention to detail and rigor, can-do attitude, and desire to learn.
• Adaptability to change and commitment to continuous improvement.
• Open to giving and receiving constructive feedback.