TikTok Shop - Account Management, Fashion (Singapore, eCommerce)

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
Welcome to our Fashion team! In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities

• Oversee daily management of category account managers and operations
• Assist category leader to define and execute business development opportunities and category growth strategy
• Acquire and incubate strategic sellers / brands to drive category growth
• Identify and conduct category data analysis, gap analysis and solutioning
• Drive relevant category special projects and improve sellers/buyers' experience

Qualifications

Minimum Qualifications

• Bachelor's degree or above, ideally in business, marketing, or a related field.
• 3-5 years of experience in relevant categories, with strong networking to brands and big merchants;
• Strong communication and presentation skills with the ability to influence and persuade; Strong at negotiation.
• Independent project management skills and the ability to handle multiple tasks simultaneously.
• Excellent analytical and problem-solving skills with a data-driven approach.

Preferred Qualifications

• Prior working experience in ecommerce, business development and/or strategy roles
• Experience and interest in team management and mentoring

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.