TikTok Shop - Account Management (Vietnam)

TikTok

4.5

(6)

Ho Chi Minh City, Vietnam

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7EXV

    Position summary

    ndous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

    With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

    In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

    Join us as we drive the future of e-commerce here at TikTok.

    Roles & Responsibilities:

    • Acquire and incubate brands, principals and big merchants that contribute large GMV share
    • Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
    • Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
    • Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
    • Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools

    Qualifications

    • Minimum Bachelor's Degree or above
    • 4+ years experience in e-commerce; direct experience in relevant categories preferred
    • Excellent interpersonal and negotiation skills
    • Attention to detail, affinity with numbers, logical and problem solving skill
    • Strong connections with brands and big sellers are preferred
    • A good team player, fast learner and open to changes
    • Proficient in Excel and PowerPoint

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.