TikTok Shop - Affiliate and Creator Live Operation Strategist (Malaysia, E-Commerce)

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About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team
Welcome to the Creator Sustainability Team. In this role, you are responsible to steer the direction of the growth of the creator team by planning and executing strategies across different functions in TikTok Shop.

Responsibilities

• Develop strategies for live e-commerce operations to enhance creator scalability and operational efficiency.
• Break down overall business goals for live e-commerce creators, collaborating with the team to improve creator activity, quality, product, and commission strategies, policy management, and traffic efficiency to increase business revenue.
• Integrate market analysis and industry trends to identify business opportunities and challenges through data analysis and research, and formulate strategic plans to drive business implementation.
• Lead influencer live support programs to enhance matching efficiency between influencers and merchants, thereby driving ecosystem development and GMV growth.

Qualifications

Minimum Qualification

• Minimum Bachelor's degree or above, over 5 years of experience in e-commerce or technology company operations.
• Clear strategic thinking, logical problem-solving, and effective planning, analysis, and resolution abilities.
• Demonstrated experience in end-to-end project management, including planning, opportunity and issue identification, risk management, and process optimization.
• Strong communication, cross-department collaboration, adaptability, and ability to thrive in a fast-paced environment are essential.

Preferred Qualification

• Live streaming or e-commerce
• Content Operation or knowledge of products and algorithms
• Local market knowledge
• Communication in Bahasa Melayu as this is a role that support Malaysia local creator.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.