TikTok Shop - Automation Specialist, Operational Risk Analysis
Singapore
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7592492616621934901
Position summary
iciency by leveraging automation, LLMs, and AI agent frameworks. You will be expected to identify process gaps, design intelligent automation solutions, and enable cross-functional teams through shared tooling, optimized controls, and data-driven governance enhancements that improve accuracy, response quality, and organizational throughout.
- Own automation initiatives that support multiple domains within GNE.
- Build and deploy AI Agents for real governance use cases.
- Partner with cross-functional teams to translate domain needs into scalable automation solutions.
- Use data skills to analyse risks, validate data, and drive process automation and optimisation.
- Identify and assess gaps across the governance lifecycle, from policy development to enforcement, through investigations and root cause analysis. Drive cross-functional collaboration to align on findings, share insights, and build consensus on needed improvements.
Qualifications
Minimum Qualifications(s)
- Bachelor's degree or higher, preferably in Computer Science, AI, Data Analytics, or related fields.
- Proficiency in SQL and/or Python.
- Strong communication and stakeholder management skills for cross-team and regional coordination.
- Ability to operate in ambiguity and thrive in fast-paced environments with sound judgment.
Preferred Qualification(s)
- Experience in e-commerce governance or operations.
- Familiarity working with major LLMs (e.g., GPT, Claude, Llama) including APIs, prompt engineering, or Agent development.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.