TikTok Shop - Brand Account Management, Seller Management - Thailand

us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

Roles & Responsibilities:

• Guide brand merchants through their journey in TikTok Shop from coldstart phase to mature phase. Ensure success and best practices.
• Be an expert in TikTok commerce operations. Understand brands' needs and pain points. identify opportunities for merchants.
• Pitch the brands to onboard on TikTok Shop. Convince brands to invest manpower, invest ads and incorporate TikTok Shop to be their growth strategy.
• Build and maintain relationships with brands, negotiate and secure best deals based on campaign or seasonality
• Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.

Qualifications

Minimum Qualification:

• Bachelor's Degree or above
• 2-5 years of experience in incubation, category account management
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Great interpersonal skill
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard

Preferred qualification:

• Experienced in new business unit setting, SOP development, execution, and measurement.
• Relationship with brands in Thailand.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.