TikTok Shop by Tokopedia - BPO Management (BPO Incubation) - Indonesia

TikTok

4.5

(6)

Jakarta, Indonesia

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7522442280700315912

    Position summary

    ement.

    • Lead key platform projects focused on integration, monetization, and scalability, ensuring alignment with overall business goals.
    • Collaborate with cross-functional (XFN) teams and category teams to align strategies, drive shared objectives, and optimize team performance to foster strong relationship with internal stakeholders.
    • Monitor and analyze BPO performance metrics, identify bottlenecks, and implement process improvements to enhance productivity.
    • Continuously assess and adjust operational processes to support business growth and innovation.

    Qualifications

    Minimum Qualifications:

    • Bachelor's degree in Business, Operations, or a related E-commerce field.
    • At least 2 years of experience in E-commerce operations, account management is a plus
    • Strong problem-solving skills and the ability to resolve complex issues in a fast-paced environment.
    • Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.
    • Ability to manage multiple projects simultaneously while ensuring alignment with business objectives.
    • Data-driven mindset with the ability to analyze performance metrics and propose actionable improvements.

    Preferred Qualifications:

    • Experience in project management or leading cross-functional initiatives
    • Previous experience in e-commerce or tech-related industries is a plus.
    • Ability to adapt quickly to changing business needs and contribute to a scaling environment.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.