TikTok Shop by Tokopedia - Global Regional Key Account (GRKA) Lead, FMCG - Indonesia

Management

• Build and manage a pipeline of strategic sellers and brands, negotiating partnerships to enhance assortment and pricing competitiveness.
• Conduct regular business reviews with key sellers to identify growth opportunities and resolve challenges.
• Drive assortment expansion by identifying gaps in product offerings and securing relevant partnerships.

3. Innovation & Competitive Advantage

• Identify and implement strategic initiatives to enhance category competitiveness, such as exclusive brand partnerships, product bundling, and promotional mechanics.
• Stay ahead of industry trends, competitor strategies, and consumer insights to maintain category leadership.
• Continuously optimize seller engagement and operational efficiency to improve overall category health.

4. Team Management & Leadership

• Build, mentor, and develop a high-performing team, ensuring clear role definitions, performance KPIs, and career development paths.
• Foster a collaborative, agile, and results-driven team culture, encouraging innovation and accountability.
• Ensure the team is aligned with overall business priorities, driving efficiency and impact in daily operations.
• Lead team meetings, share insights, and create a culture of continuous learning and improvement.

Qualifications

Minimum Qualifications:

• Proven experience in eCommerce, category management, or business development
• Minimum Bachelor's degree or above
• Proficiencies in English and Bahasa Indonesian languages
• Excellent communication skills (verbal and writing) and can effectively handle cross-functional collaboration.
• Strong analytic, logical and problem solving skills with good attention to detail to maintain accuracy in high-pressure situations, and team management experience
• High level of integrity and trustworthiness when handling sensitive financial and policy-related information.
• Ability to thrive in a dynamic environment and adapt strategies to changing business needs.

Preferred Qualifications:

• Leadership and project management skills, with the ability to guide and mentor cross-functional teams.
• Proactive and self-starter mindset focused on continuous improvement
• Big picture thinking, structured, organized, and experienced in managing projects in different scales (planning, root cause identification, risk mitigation, synthesization, and process optimization)
• Adaptable, fast learner, highly motivated, and versatile player with some exposure in ops and commercial
• Excellent negotiation and stakeholder management skills.
• Experience in managing global / regional key accounts is preferred