100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7491127215610988818
Position summary
he Governance team.
Develop a comprehensive moderation solution that defines the optimal mix of Algo, LLM model and human moderation strategy.
Achieve stakeholders alignment on the cost, efficiency, and quality targets of the selected moderation strategy, ensuring sign-off from all parties.
Prepare and raise requests to the internal Quality Assurance and SOP teams with clear targets, expectations, and performance metrics.
Optimize moderation strategies through ongoing refinement cycles, adjusting workflows based on changing requirements and performance data.
Partner with workforce management teams to source cost-efficient vendor sites and ensure operational efficiency.
Qualifications
Minimum Qualifications
Bachelor's Degree in business administration, operations, or project management.
5+ years of hands-on and in-depth experience in e-commerce or online safety and quality analysis.
Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
Effective communication skills to handle communications to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects.
Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks.
Preferred Qualifications
Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
Able to digest large data sets/policies in a cohesive and actionable manner.
Experience in Program Management or Project Management roles.
Experience working in multi-time zones, multi-culture is preferred.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.