TikTok Shop Partner Operations (TSP) - Agency Manager
London, United Kingdom
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
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Responsibilities
- Oversee the daily operations and management of UK TikTok Shop (TTS) agencies, building and maintaining strong partnerships with key agencies to drive sustainable growth.
- Identify, onboard and manage e-commerce agencies; design operational strategies to effectively drive creator/merchant acquisition, activation and GMV growth, while optimising overall ecosystem structure.
- Provide structured education and enablement to agencies, including training programmes, community management guidance and consultancy on platform tools and policies, to support their long-term success.
- Collaborate closely with cross-functional teams (industry, product, policy, training etc.) to deliver comprehensive support that accelerates agency growth.
- Keep a pulse on the UK e-commerce landscape and live commerce trends, with a solid understanding of agency operations and industry best practices.
Qualifications
Minimum Qualifications:
- Bachelors Degree or above in a related field.
-Understanding of the TTS agency ecosystem and business models; experience in e-commerce service providers, agencies or creator operations is a strong plus. - Proven track record in partnership development and account management, with the ability to build and maintain trusted relationships.
- Highly data-driven with strong analytical skills, comfortable using insights and metrics to inform decisions.
- Strong cross-functional collaborator, able to influence and align stakeholders to achieve shared goals.
Preferred Qualifications:
- A proactive self-starter and fast learner who thrives in fast-paced, dynamic environments.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.