TikTok Shop - Product Manager, Fulfillment Tracking - Seattle

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities:

• Responsible for logistics track-and-Trace, and logistics details product solution for TikTok Shop.
• Define the standard for tracking mapping, integrations with logistics tracking providers, and how to display the information to buyers and sellers.
• Deep understanding of the market and business. Maintain close communication with the User team and experience team in each market.
• Monitor and manage the progress of the product project, ensure that the project is launched on time and high quality.
• Set and monitor the product metrics that impact performance that are related to tracking, ontime-rate, tracking-intact-rate, DNR, etc.
• Work cross-functionally with logistic and supply chain teams, cross-function teams and technology teams. Align the needs and priorities of features requested from teams to ensure proper vision and deliverability of the team given the resources available.

Qualifications

Minimum Qualifications

-5 years or more experience in logistics and distribution related products, with relevant experience in the logistics industry.

• Experience with international e-commerce tracking and trace or logistics details product solution.
• Ability to dive deep into understanding the product, buyer and seller manage their shipping address.
• Experience working across functional teams.

Preferred Qualifications

• Bachelor's degree or above in Computer Science or related field.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.