TikTok Shop - Seller and Product Listing Governance Strategy Manager - Japan

implement solutions swiftly.

Responsibilities

1. Develop data-driven strategies and policies to enable the e-commerce business, evaluate sellers' behaviours, product listing trends, manage fulfillment and sellers' services.
2. Maintain a keen understanding of APAC and Japan market and regulatory conditions to inform strategy development.
   Responsible for sellers' and product listing as well as intellectual property compliance management, building up implementation processes and working closely with cross-functional partners -- such as Product and Algorithm teams -- to optimise enforcement systems.
3. Investigate escalations, review and implement our strategies and policies, taking into account our policies, business impact, and market conditions.
4. Ensure constant improvements of key metrics for seller, listing, and intellectual property risk mitigation, and enforcement accuracy.
5. Work to promote transparency and understanding of policies, including assessing seller plans of action in response to enforcement actions.
6. Act as an escalation point of contact and internal communications on all seller and listing governance issues. Support communications, enforcement actions, and data reporting for seller and listing enforcement and appeal programs.

Qualifications

Minimum Qualifications:

1. Strong bachelor's or master's degree in fields such as Engineering, Analytics, Economics, Social Sciences, Law.
2. 1+ years experience developing, implementing, and managing policies and projects.
3. Demonstrated ability to analyze large datasets, including using data to drive decision making.
4. Professional experience in Data Analysis, Content Policy, Ecommerce, Technology, Intellectual Property Protection, Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policy and Operations Management, Partner or Product Growth, Risk Analytics, Compliance, or Experience programmes.
5. Familiarity with commerce, social media content landscape and ecosystem management - as well as strategic business sensitivity, will be advantageous.
6. Good English oral and written communication skills, including the ability to propose complex solutions and explanations in writing.

Preferred Qualifications:

1. Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new policies and workflows.
2. Demonstrate the ability to analyze data, including using data to drive decision making.