TikTok Shop - Seller Education (Thailand)

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The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:

• Planning and executing segment-wise seller education and training with the aim of achieving operational efficiency, policy adoption, and ultimately business growth.
• Identify room for improvement on any stage of each seller segment and develop the content, course, article, or other educational material for education and communication purposes.
• Providing ongoing support and training to sellers to improve performance, and study key attributes of successful cases; Building courses/ training for sellers in line with global policies and local strategy.
• Design and create promotion materials or projects for seller incubation in collaboration with the incubation team, seller engagement team and management teams.
• Tracking seller progress and impact of curriculum and training on seller performance.
• Responsible on the ad-hoc task been assigned

Qualifications

Minimum Qualifications:

• Minimum Bachelor's Degree or above
• 2-5 years of experience in training, education, and seller engagement, from e-commerce platforms, or educational functions
• Strong understanding of platform mechanics, policy, social media, e-commerce, livestreaming, and digital trends landscape.
• Strong communication, public speaking, organizational, and time management skills; comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.

Preferred Qualifications:

• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.