TikTok Shop - Seller Governance Program Manager
São Paulo, Brazil
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7618280568616438021
Position summary
ck implementation progress.
- Contribute to ongoing improvements of seller-facing policies to enhance clarity, accessibility, and alignment with business goals.
- Assist in creating proactive monitoring and detection initiatives for policy violations, and support their ongoing optimization through data analysis.
- Support investigations and resolution of platform policy violations or process-related incidents.
- Help build and maintain standard operating procedures (SOPs) to streamline issue handling.
- Coordinate cross-functional communications, and prepare basic case and data summaries related to policy and experience issues.
Qualifications
Minimum Qualifications:
- Bachelor's degree or equivalent.
- +1 years of relevant experience, such as internship, entry-level role, or related coursework in e-commerce.
- High Oral/Written proficiency in English is required for this role due to cross functional collaboration with global teams.
- Strong interest in program coordination, stakeholder communication, and process improvement.
- Ability to quickly learn and adapt in a fast-paced environment.
- Good at explaining ideas clearly and collaborating effectively with teams.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.