lieve TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationships with merchants, negotiate and secure the best deals based on campaign or seasonality
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs
- Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
Qualifications
Minimum Qualifications:
- Bachelor's Degree or above
- 2-5 years experience in ecommerce; direct experience in relevant categories preferred
- Fluent in English and Thai
- Excellent interpersonal and negotiation skills
Preferred Qualifications:
- Attention to detail, affinity with numbers, logical and problem solving skill
- Strong connections with brands and big sellers are preferred
- A good team player, fast learner and open to changes
- Proficient in Excel and ppt