TikTok Shop - Senior Creator Operation Manager - Live (Multiple Positions)

ne team. We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.

About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities
Coordinate cross-functional teams to promote the livestream scale and GMV of creators and be responsible for the live GMV of the team.
Analyze and apply market trends to source, acquire and onboard high-potential live shopping content creators to build a stable supply within the TikTok shop ecosystem.
Develop the operation and strategies for global marketing and selling, achieving performance goals by leveraging talents of merchants, incubating merchant-type talents, and collaborating with content teams to precipitate the growth methodology of the content.
Create best practices and refined operational strategies for global selling content, leveraging data analysis to guide product decision-making, enhance product efficiency, optimize traffic and LIVE efficiency, and support creators in maxing their impact.
Improve user and community engagement by ensuring a diverse product offering, strict quality control, efficient fulfillment, and high-quality after-sales service.
Maintain market expertise in the live streaming space, staying updated on trends, merchandise strategies, traffic optimization, and activity operations with a global industry perspective.
Utilize a systematic operational methodology to drive marketing activities and sales results, integrating cross-functional collaboration and leveraging strong data-driven decision-making and analytical skills.
Mentor junior-level team members.

Qualifications

Qualifications
Must have a Master's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 3 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:
Managing partnerships with stakeholders within the social media industry;
Providing strategic guidance related to managing social media talent and scaling their development;
Assisting live streaming events and serving as operations point of contact, including monitoring the live events;
Business development within the social media industry, including industry research, strategic networking, and pitching for positive ROI;
E-commerce experience, including assisting creator agencies in addressing pain points and facilitating localization; and
Optimizing creator monetization economy, including implementing operational strategies and content optimization to enhance creator content click-to-purchase conversion.

Travel Requirement: Domestic travel required up to 15%.

Type: Full time, 40 hours/week
Location: Culver City, CA
Salary Range: $106400 - $191330 per year

To Apply, click the apply button below. Contact [email protected] if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $106400 - $191330 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.