TikTok Shop - Senior/ Scaled Community Education & Program Management (E-commerce) - Thailand

tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Join us as we drive the future of e-commerce here at TikTok.

Responsibilities:

• Familiar with E-commerce, Creator Management, & Content Creation by identifying key trends of products, contents, or community best practices
• Source and acquire creators at scale to support e-commerce content - Identify room for improvement in tooling, SOPs and support for creators who are willing to create E-Commerce content on TikTok platform
• Develop education programs for Thai TikTok Shop Creator community through self-generated educational content on various platforms (i.e. TikTok account, YouTube channel and Facebook) as well as partnership with community creator KOL to onboard, upskill, inspire and connect creators scalably and programmatically, in line with global policies and local strategy
  -Design and create promotional and educational materials or projects for creator growth and development in collaboration with product teams as well as data analyst
  -Design, Initiate, and Create Community Programs based on current situation to elevate engagement with Creator and help them increase their e-commerce transaction

Qualifications

Minimum qualifiactions:
Minimum Bachelor's degree or above with 2-3 years relevant experience
-Had experience of Community Development or Creator Management before
-Familiar with different social apps and tools such as Line, Facebook, YouTube etc
-Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
-Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment
-Proficient in English and Thai

Preferred qualifications:

• Prior experience leading education programs on other e-commerce and/or social media platforms
• Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community
• Experience in content production field (i.e. Video editing)

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.