TikTok Shop - TikTok Shop Partner (TSP) Business Operations Specialist (Vietnam)

TikTok

4.5

(6)

Ho Chi Minh City, Vietnam

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7615920970042476853

    Position summary

    ashboards for business performance monitoring

    1. Partner Relationship & Experience Management
    • Implement partner reactivation initiatives to improve retention and engagement
    • Conduct satisfaction surveys and analyze feedback to enhance partner experience
    • Investigate reasons for partner disengagement and develop improvement strategies
    1. Campaign & Project Coordination
    • Manage and evaluate partner campaigns and special projects to drive business objectives
    • Develop and maintain partner matching systems and automation processes
    • Prepare and manage partner and seller lead pools for business development initiatives
    1. Product & Feature Advocacy
    • Track and advocate for partner feature requests and product improvements
    • Coordinate with product teams to ensure partner needs are addressed in platform development
    1. Cross-functional Collaboration & Support
    • Support enterprise-level teams with partner data tracking and performance analysis
    • Collaborate with various business units to align partner initiatives with organizational goals
    • Coordinate monetization tracking and performance evaluation across partner collaborations
    1. Data Analysis & Strategic Reporting
    • Handle ad-hoc data analysis requests to support business decision-making
    • Prepare comprehensive documentation and strategic reports for business reviews
    • Generate insights and performance snapshots to inform partner strategy

    Qualifications

    Minimum Qualifications:

    • Bachelor's degree in Business, Economics, Data Analytics, or related field
    • 5+ years of experience in business operations, partner management, or e-commerce. Experience with partner ecosystems or platform business models
    • Strong analytical skills with proficiency in data analysis tools. Experience with tracking systems and performance dashboards
    • Excellent communication and stakeholder management skills
    • English proficiency

    Preferred Qualifications:

    • Project management capabilities with attention to detail
    • Ability to create comprehensive reports and presentations
    • Familiarity with automation tools and process optimization
    • Proven track record in data analysis and performance optimization
    • Strong organizational and time management abilities
    • Proactive problem-solving and strategic thinking
    • Ability to work independently and in cross-functional teams
    • Adaptability in fast-paced, dynamic environments

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.