TikTok Shop - TikTok Shop Partner (TSP) Business Operations Specialist (Vietnam)
Ho Chi Minh City, Vietnam
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7615920970042476853
Position summary
ashboards for business performance monitoring
- Partner Relationship & Experience Management
- Implement partner reactivation initiatives to improve retention and engagement
- Conduct satisfaction surveys and analyze feedback to enhance partner experience
- Investigate reasons for partner disengagement and develop improvement strategies
- Campaign & Project Coordination
- Manage and evaluate partner campaigns and special projects to drive business objectives
- Develop and maintain partner matching systems and automation processes
- Prepare and manage partner and seller lead pools for business development initiatives
- Product & Feature Advocacy
- Track and advocate for partner feature requests and product improvements
- Coordinate with product teams to ensure partner needs are addressed in platform development
- Cross-functional Collaboration & Support
- Support enterprise-level teams with partner data tracking and performance analysis
- Collaborate with various business units to align partner initiatives with organizational goals
- Coordinate monetization tracking and performance evaluation across partner collaborations
- Data Analysis & Strategic Reporting
- Handle ad-hoc data analysis requests to support business decision-making
- Prepare comprehensive documentation and strategic reports for business reviews
- Generate insights and performance snapshots to inform partner strategy
Qualifications
Minimum Qualifications:
- Bachelor's degree in Business, Economics, Data Analytics, or related field
- 5+ years of experience in business operations, partner management, or e-commerce. Experience with partner ecosystems or platform business models
- Strong analytical skills with proficiency in data analysis tools. Experience with tracking systems and performance dashboards
- Excellent communication and stakeholder management skills
- English proficiency
Preferred Qualifications:
- Project management capabilities with attention to detail
- Ability to create comprehensive reports and presentations
- Familiarity with automation tools and process optimization
- Proven track record in data analysis and performance optimization
- Strong organizational and time management abilities
- Proactive problem-solving and strategic thinking
- Ability to work independently and in cross-functional teams
- Adaptability in fast-paced, dynamic environments
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.