Training and Quality Specialist - Japanese Speaker

TikTok

4.5

(6)

Kuala Lumpur, Malaysia

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #A163540A

    Position summary

    serve.
    Join us.

    About Monetization Integrity (MI) Team
    As a part of monetization department, MI should be specifically designed to best serve monetization needs. MI is synonymous with content safety as severe leakage could be fatal to our apps, but it's different from content safety in that: overkill in content safety lead to damage to user experience (hard to measure), whereas overkill in monetization means instant loss of profit. This means for us, controlling overkill is as important as controlling leakage. MI is positioned to be one of the engines to drive growth.

    What will I be doing?

    1. Act as the 1st line auditor for the quality of the team's and individuals' output
    2. Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive quality improvements;
    3. Work closely with other departments to respond promptly to relevant quality related needs;
    4. Participate in quality calibrations with the teams to continuously drive policy understanding and quality result
    5. Participate in the development of quality inspection standards and continuously optimize the processes, systems and tools.

    Qualifications

    What should I bring with me?

    Minimum Qualifications

    1. At least a Bachelor's degree
    2. Computer fluency and understanding of software and advanced internet functions;
    3. Strong analytical skills with a keen eye for details.
    4. Quality audit and quality management related experiences;
    5. Comfortable working in a fast-paced, high volume and culturally diverse environment
    6. Ability to maintain a high degree of confidentiality while meeting strict deadlines.

    Preferred Qualifications

    1. 1 - 3 years of relevant work experience in quality management is desirable

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.