Travel Key Account Manager - TikTok Local Services
Singapore
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7400236390543411465
Position summary
cal service partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Key Account Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel and leisure to further accelerate service offerings on TikTok.
Responsibilities:
- Partner Development and Management: Establish and maintain strong relationships with key travel partners. Understand the specific needs and goals of each partner. Collaborate with partners on product integration, optimization, and performance improvement. Negotiate and manage partner contracts and agreements.
- Product Strategy and Development: Work with internal cross-functional teams to develop and implement new product initiatives. Analyze partner performance data to identify opportunities for growth and optimization. Provide input on product roadmap and feature enhancements.
- Content Strategy and Operations: Ensure that content meets supply & quality standards and aligns with partner business goals. Collaborate with content teams to develop and optimize content strategies for partners
- Performance Analysis and Optimization: Monitor and analyze partner performance metrics. Identify areas for improvement and implement optimization strategies. Provide insights and recommendations to partners and internal teams.
- Cross-Functional Collaboration: Work closely with teams such as product, engineering, data and operations to ensure successful partner management. Facilitate communication and collaboration between internal and external stakeholders.
Qualifications
Minimum Qualifications
- Bachelor's degree in business, marketing, or a related field.
- Experienced in travel industry partnerships or account management.
- Strong understanding of the travel industry and its trends.
- Excellent communication and interpersonal skills.
- Ability to negotiate and build relationships.
- Strong analytical and problem-solving skills.
- Proficiency in using travel industry software and tools.
Preferred Qualifications
- Preferred experience working as part of a global or international team.
- Robust product acumen, with the ability to understand and contribute to product strategy.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.