VDI Endpoint Security Specialist - USDS

endpoint devices to safeguard corporate data and infrastructure.

• Stay up-to-date with endpoint security trends and technologies, proactively addressing potential vulnerabilities.

2. VDI Design and Implementation:

• Collaborate with clients to assess their VDI needs and design customized solutions.
• Implement and configure VMware Horizon View and related components to deploy VDI environments.
• Ensure high availability, scalability, and performance of VDI systems.

3. Infrastructure Optimization:

• Monitor VDI infrastructure for performance bottlenecks and implement optimizations.
• Troubleshoot and resolve complex issues related to virtualization and VDI environments.
• Conduct capacity planning to meet current and future demand.

4. Documentation and Training:

• Maintain detailed documentation of workstation configurations and procedures.
• Provide training and knowledge transfer to team members and clients.

5. Technical Expertise:s.

• Knowledge of App Volumes, Dynamic Environment Manager, Horizon TrueSSO, and Unified Access Gateways will be key.

6. Client Interaction:

• Build strong client relationships by providing excellent technical support and guidance.
• Collaborate with clients to understand their evolving IT needs and propose solutions accordingly.

7. Endpoint Support:

• Configure and provision a wide range of endpoints, including computers, mobile devices, and IoT devices.
• Ensure endpoints are set up in accordance with company standards and user needs.
• Collaborate with the IT Support Team to provide technical support to end-users for endpoint-related problems, ensuring a quick resolution.

Qualifications

Minimum Qualifications:

• 4+ years of experience working with Horizon virtual desktops
• Working level understanding of end user device management technologies ( i.e. Workspace One, Apple Business Manager) along with Strong knowledge of VMware Horizon View, vSphere, VMware Cloud on AWS and Advanced Experience in Windows Desktop Operating Systems
• Knowledge of AWS, specifically EC2, VPC, ELB, R53, RDS, IAM, and other infrastructure services - such as strong knowledge of endpoint security best practices and compliance standards.
• Solid knowledge of automated provisioning of end user devices along with excellent troubleshooting skills and the ability to resolve endpoint-related issues.
• Excellent problem-solving skills and the ability to work well under pressure with strong communication and interpersonal skills for client interactions.
• Knowledge of storage technologies (e.g., SAN, NAS) and networking concepts

Preferred Qualifications:

• Proficiency in scripting languages (e.g., PowerShell) for automation.
• Familiarity with cloud-based VDI solutions is a plus.
• VMware certifications, such as VCP-DTM or VCAP-DTM, are highly desirable.
• Strong knowledge of the internals of the operating systems Windows, macOS, iOS, Android.
• Good understanding of unified endpoint management related concepts Apple Business Manager, Android for Work, Intune, etc.