loss prevention customer service associate II

TJX Companies

3.5

(20)

Rochester, MN

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBALREQ89421EXTERNALENGLOBAL

    Position summary

    perience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.

    • Maintains a proper and professional stance in the designated area at the front of the store

    • Act as a visual deterrent to prevent potential loss/dishonesty

    • Review and understand the Store Emergency Response Guide

    • Wear a complete Company approved uniform including a Body Worn Camera

    • Greet customers appropriately, demonstrate courtesy and respect

    • Establish and maintain a position at the front of the store or in a department

    • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio

    • Observe and report any suspicious behavior or critical incidents to LP or store management

    • Perform a closing safety sweep of the store with a member of management

    • Adhere to all Company Policy and Procedure

    • Document required incidents in AIIM Case Management

    • Performs other duties as assigned

    Who We Are Looking For: You!

    • Strong verbal and written communication

    • Sound decision making skills

    • Ability to take initiative and perform well independently

    • Prioritizes/organizes workload and manages time effectively

    • Able to stand for long periods of time

    • 0-2 years retail or security experience

    Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

    In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Applicants with arrest or conviction records will be considered for employment.

    Address:
    1300 Salem Rd. Sw

    Location:
    USA TJ Maxx Store 0298 Rochester MN

    This position has a starting salary range of $13.30 to $18.60 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives