Loss Prevention Store Investigations Supervisor

TJX Companies

3.5

(20)

Calgary, Canada

Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives
  • #TJCOGLOBALREQ108084EXTERNALENGLOBAL

    Position summary

    ytics teams to improve strategies and use resources effectively. Join us to make a real impact on Loss Prevention while building a strong, positive team environment.

    Why Work With Us?

    • Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.

    • Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

    What You'll Do:

    • Lead and Support: Guide a team of Store Investigators in daily activities to prevent theft and fraud, ensuring they have the resources and support needed to be effective.

    • Team Management: Oversee scheduling, labor allocation, payroll, and attendance, making sure the team is well-organized and productive.

    • Training and Development: Train and develop Store Investigators, setting goals and expectations, reviewing performance, and creating development plans for each team member.

    • Collaboration: Work with the Analytics Manager to allocate resources effectively and identify training opportunities. Partner with Store Management to gather feedback and improve Loss Prevention practices.

    • Data Management: Ensure investigators maintain accurate records of apprehensions and external issues and share relevant intelligence with Loss Prevention partners and stores.

    • Reporting: Generate monthly KPI reports to identify trends and provide insights to leadership and field Loss Prevention partners.

    About You:

    • Experience: At least 5 years of investigation experience, with a minimum of 2 years in a management or supervisory role.

    • Licensing: A provincial security license is required. Applicants must be licensed under applicable provincial laws before starting and must maintain the license if legally required.

    • Leadership: Demonstrated leadership skills, acting as a collaborative partner with senior management and positively influencing staff.

    • Technical Skills: Strong technical aptitude and willingness to use relevant technologies. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).

    Posting Details:

    • Posting End Date: April 20th 2026

    If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

    Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

    This job posting is for an existing position vacancy within our organization.

    TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

    Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

    Address:
    60 Standish Court

    Location:
    CAN Home Office Mississauga ON

    Salary Range: $76,620.00-$107,268.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

    Why you should apply for a job to TJX Companies:

  • 4.5/5 in supportive management
  • 75% say women are treated fairly and equally to men
  • 59% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers
  • We provide teaching and development opportunities that help Associates build a career
  • We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives