#TJCOGLOBALREQ2041EXTERNALENGLOBAL
Europe's brands.
The role is focused on building and creating a narrative around the company's Corporate Responsibility & Sustainability (CR&S) and Inclusion & Diversity (I&D) goals and programmes. As such, a strong knowledge of and passion in these topic areas, as well as strong experience in, corporate & internal communications are key for success.
Both CR&S and I&D are well embedded in TJX Europe's business and culture. The company has long-standing charitable partnerships, including Cancer Research UK and Comic Relief, and has raised over £100m in the past 20 years.
The role manages a high-performing European team, including three direct reports and agencies.
Who You Are
Build a proactive European corporate & internal communications approach, successfully identifying and communicating positive stories, news and milestones that are aligned to TJX Europe's CR&S/I&D priorities to drive awareness, engagement, trust and advocacy with current and potential customers and employees
Develop and lead, working closely with internal stakeholders and external partners, the creation and execution of the Human & Cultural Calendar that delivers the tactics required to deliver against the strategies
Devise and deliver employee engagement activities to support CR&S/I&D initiatives, particularly around employee fundraising and donating
Oversee external corporate landscape monitoring, CR&S/I&D corporate position statements, policies and message matrices
Lead the resolution of CR&S/I&D issues and crises as required to avoid or minimise reputational damage to the business and manage CR&S/I&D media enquiries
Lead the team's evolution, including scope of work and ways of working across the team and partners, with an ambition to streamline processes and increase efficiency and effectiveness
Develop and nurture a high performing team, providing clear objectives aligned with the business goals, reviewed regularly. Support the team in driving their own development and build strong succession capability
What You'll Bring
Significant professional experience in leading the creation and delivery of a corporate communications strategy, deploying integrated and effective projects and plans that generate substantial profile and coverage
Significant professional experience in leading the creation and delivery of effective internal communications strategies to European audiences
Substantial experience leading teams and agencies to deliver successful events
Strategic thinker, able to understand context and connect dots to stay ahead of issues and maximise opportunities
Up-to-date knowledge of the latest trends, thinking and best practice within communications and reputation. Takes an interest in current affairs and consumer issues
Experience of working for multi-market, matrixed consumer brands
European market knowledge and a proven ability to work across different cultures
Sophisticated written and verbal communications, content creation and editing skills
Strong storytelling skills and a passion for creating compelling narratives
Numerate and commercially astute with a strong drive for results. Able to measure work against business KPIs and effectively manage budgets
Proven ability to effectively plan and manage to tight deadlines
Prioritises accuracy and strong attention to detail
Strong collaboration, influencing & stakeholder management skills, partnering at all levels
Diplomatic, able to constructively challenge existing thinking whilst building credibility and trust
High integrity and credibility based on an ability to handle sensitive and confidential issues
Flexible, able to find solutions in unknown circumstances, comfortable "working in the grey".
Resilient, energetic and enthusiastic. Responds constructively to new ideas in an evolving environment
Positive and pro-active with a curious and creative mindset
Has a "can-do" attitude, uses initiative and works independently with limited support
Strong team development skills, placing a priority on motivating and developing people
Readily shares knowledge and expertise with others
Thrives working in a fast-paced, continuously evolving retail environment
Remains a calm and clear thinker under pressure
Self-aware and continually focused on personal development
An innovator with commercial pragmatism at the core
A love of retail.
As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Address:
73 Clarendon Road
Location:
EUR Home Office Watford GB