Retail Loss Prevention Customer Service Associate II

TJX Companies

3.5

(20)

New Orleans, LA

Why you should apply for a job to TJX Companies:

4.5/5 in supportive management

75% say women are treated fairly and equally to men

59% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers

We provide teaching and development opportunities that help Associates build a career

We offer competitive benefits that vary by country, position & length of service that add value to Associates’ lives

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Position summary

ency Response Guide

Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned

Who We Are Looking For: You!

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.05 to $18.25 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.