Senior IT Project Manager - Front of Stores

every day. We take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.

What you will discover:

• Inclusive culture and career growth opportunities

• A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia

• Challenging, collaborative, and team-based environment

Our organization:

The Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve customer experience at the front line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process for our customers (sales, returns, and exchanges), enable payment processing and TJX rewards programs, facilitate downstream sales audit and financial reporting, and much more!

We are on a mission to modernize our solutions, which include extending our solutions globally and exploring alternative and mobile checkout solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our customers and associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.

We are expanding our organizational footprint and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love.

What will you do:

The Senior Project Manager is responsible for leading complex, high-visibility projects from initiation through execution and delivery within the POS and Payments team. This role partners closely with cross-functional teams, executives, and Business stakeholders to ensure projects are delivered on time, within scope, and within budget. The Senior Project Manager also plays a key role in driving process improvement, mentoring project team members, and advancing project management maturity across the organization. You will collaborate closely across delivery, product and engineering functions, working alongside Scrum and Kanban teams and integrating into their established flow of work to support planning, prioritization, execution, and cross-team coordination.

You will be accountable for delivering value to the business and stakeholders. Understanding the TJX Solution Delivery Process (SDP) while adhering to compliance guidelines is key.

The following are examples of typical Senior Project Manager activities:

• Manage Business expectations for project engagement, time commitments, and delivery timeline

• Ensure timely and accurate communication with leadership and key stakeholders

• Proven capability in building, managing, and maintaining project plans and schedules

• Facilitate Steering Committee meetings and reports project status to Senior Leadership

• Demonstrate a growth mindset and actively seek opportunities to drive efficiency across the Project Management function

• Support the teams and remove impediments and track dependencies

• Creation and management of risk and issue log. Identify and mitigate project risks early, escalate as needed

• Drive resolution of issues that impact timeline, scope, or budget

• Foster a culture of accountability, transparency, and continuous improvement

Minimum Qualifications

• 8+ years of project management experience

• Strong interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams

• Demonstrated ability at building strong relations with all levels in the organization and various business units

• Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact

• Adaptable and Agile can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment

• Ability to work both independently and collaboratively in a team environment

Preferred Qualifications

• Certified SAFe® Lean Portfolio Manager

• Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements

• Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools

• Experience with Oracle Retail Xstore POS and payment integrations (e.g. Verifone, Adyen, WorldPay, etc) a bonus

• Understanding of retail operations, in-store technologies, and omnichannel commerce a bonus

• Exposure to a diverse portfolio of applications is a plus

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Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:
300 Value Way

Location:
USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $116,200.00 to $151,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.