Site Merchandising Manager

o enhance engagement, support discovery, and increase conversion. By blending data, creativity, and storytelling, you'll deliver seamless, on-brand experiences that elevate the shopping journey and drive sales. You'll collaborate cross-functionally to align digital efforts with broader business goals and help scale our digital business.

Who We Are Looking For: You.

• Own navigational strategy, including taxonomy optimization to align with seasonal shifts to drive product discovery and conversion

• Lead execution of merchandising strategies aligned with seasonal shifts and key retail moments.

• Build and develop a high-performing team, encouraging a culture of inclusion, engagement, and growth.

• Manage content and product strategies to highlight business drivers and brand initiatives, flexing based on performance.

• Monitor competitive and industry trends, sharing insights and recommendations to inform strategy.

• Partner across functions (Merchandising/Planning, Marketing/Creative, Optimization/Analytics) to ensure alignment and resolve issues/customer struggles to drive sales.

• Champion innovation and experimentation to stay ahead of consumer and market trends.

• Drive conversion growth by crafting a frictionless shopping experience for all visitors

• Find opportunities to improve product discoverability, accelerate conversion, and increase customer spend and frequency through enhanced site experiences.

• Grow market share by testing and implementing visitor retention strategies

• Promote & empower a "one team" approach through collaboration and influencing across the business.

Qualifications

• Bachelor's Degree or equivalent experience in eCommerce, Merchandising, or Marketing

• 4+ years of experience in eCommerce, Marketing or Merchandising preferably in retail or fashion/home fashions

• Ability to build relationships with all levels within an organization

• Excellent written and verbal communication skills

• Strong interpersonal skills, including deep listening and inquiry, highly collaborative

• Proven track record of successful team leadership and development

• Experience training and developing staff

• Interest in fashion/style, home trends, and is digitally savvy

• Experience evaluating creative and interpreting brand vision through to execution

• Skilled user of Microsoft Office programs, Word, PowerPoint, Excel, Outlook

• Experience with Adobe or Google Analytics and A/B testing is a plus, but not required.

This position is hybrid requiring at least two days per week in the Framingham, MA office and is not open to remote.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:
770 Cochituate Rd

Location:
USA Home Office Framingham MA 770 Cochituate Rd

This position has a starting salary range of $92,900.00 to $118,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.