Associate Information Systems Engineer

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

Job Summary:
This candidate will assist in the development, testing, and implementation of business process automation and platform engineering and integrations. You will contribute to enhancing our employees' work lives and help maintain DevOps practices and standards. You will also assist in managing the employee desktop experience, which includes supporting the design, development, and maintenance of client operating systems, system configuration, virtualization desktops, OS images, 3rd software client installations, security patches, and updates.

Primary/Essential Duties and Key Responsibilities:

Assist in the automation of processes, build system integrations, and manage the DevOps toolchain using scripting languages (Shell/Python/JavaScript), REST APIs, CI/CD pipelines, and no-code technologies.

Collaborate with cross-functional teams and stakeholders to support the development and maintenance of resilient and fault-tolerant application deployments into production.

Participate in strategy and technical discussions and identify opportunities for process automation, platform enhancements, and enterprise endpoint management solutions.

Provide technical support for various automation technologies, software platforms, and endpoint management to operational teams.

Support the execution of QA tests using scripts that automatically test functionality across multiple platforms and systems.

Assist in defining best practices and standards around DevOps with security and compliance in mind.

Support gathering requirements from stakeholders to develop the best automation solutions.

Assist in maintaining corporate laptop, desktop and VDI endpoints with encryption, security patches, system configuration, and updates.

Support the management of device management systems such as Intune, Jamf Pro, Horizon (VDI), and Tanium and cloud infrastructures (Azure, Google Cloud).

Write scripts and programs to automate and refine processes used to support the device management systems, packaging, and deployments.

Monitor incident management system for production issues and enter all relevant data as incidents are completed.

Assist in maintaining the inventory data and reporting of our managed systems and assets for compliance and business needs.

Support project and tasks for self, provide transparency on activities conducted and have a bigger picture focus on the entire team's mission.

Assist in managing vendor relationships and software licenses for managed systems.

Work closely with various operations and engineering teams to troubleshoot issues.

Ability to work in a fast-paced environment and maintain deadlines on projects and initiatives.

Builds and maintains strong peer relationships within the team and across the organization.

Ability to create technical documentation for a wide range of audiences.

Ability to work independently with minimal supervision.

Required Qualifications:

1 - 3 years' experience supporting various technology stacks (cloud and on-premises) and are comfortable with learning new technologies

1 - 3 years' experience with Endpoint Management solutions such as Intune, Jamf Pro, Horizon (VDI), and Tanium and cloud infrastructures (Azure, Google Cloud).

1 - 3 years' experience with building full-stack software solutions, architected using DevOps best practices and technologies

1 - 3 years' experience working with various DevOps tools (Git, Jenkins, Selenium, Puppet, Chef, Ansible, Azure DevOps, Terraform, etc)

1 - 3 years' experience with most of the following: Python, Java, C#, HTML, CSS, JavaScript, Node.js, shell scripting, Powershell

1 - 3 years' experience with various database technologies (SQL, NoSQL) and data interchange formats (XML, JSON).

1 - 3 years' experience working with cloud computing services (AWS, Azure, and Google Cloud) having implemented Infrastructure as Code (IaC) concepts.

Excellent interpersonal skills

Energetic team player who can adapt to change, is willing to work in multiple contexts and enjoys rapid development

Determined and willing to do what it takes to get the job done.

Preferred Qualifications:
Understanding of security best practices and standards around cloud computing and access management.

Experience supporting multiple enterprise production environment solutions.

Ability to understand system functionality, process, and architecture at a technical and business level.

A bachelor's degree in information systems or a related discipline is preferred.

Certification in related discipline preferred

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].