Associate Mgr. Tax Data Filing

y with sufficient documentation to enable
• Drive the establishment and refinement of the UKG Services process methodology and best practices
• Generate operational metrics to communicate and manage the performance of the production team
• Facilitate the delivery of training as required by internal or external customers
• Performs interview process for new hires for roles within team.
• Builds and maintains strong peer relationships within the team and across the organization.
• Train team members on new or enhanced operation procedures and policies.
• Implement quality control measures.
• Other duties may be assigned from time to time

Qualification:

• Overall Experience should be around 8 to 12
• 4+ years of team leading or supervisory experience leadership role
• Experience supervising Tax/Payroll Team representatives
• Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion
• FPC or any Payroll related certification
• 3+ years of process/operational excellence experience

Preferred Qualifications/Skills:
• 4- 5 + years of US Payroll/ US Taxation and/or services industry experience
• Working knowledge of UltiPro is a plus
• Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)

Interpersonal Skills:
• Excellent written and verbal communication skills
• Conflict resolution
• Management experience
• Excellent customer service skills
• Ability to handle multiple tasks under tight deadlines
• Highly motivated and team oriented