Business Process Analyst

nce. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

Job Summary:

We are seeking a detail-oriented and analytical Business Process Analyst to join our dynamic team. The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance operational efficiency. The Business Process Analyst will work closely with stakeholders to gather requirements, document processes, and support the implementation of solutions that align with our business objectives.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to understand their needs and gather detailed business requirements.

• Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement.

• Solution Development: Develop and propose solutions that address business needs and improve operational efficiency.

• Documentation: Create clear and concise documentation, including business requirements, process maps, and user stories.

• Data Analysis: Utilize data analysis techniques to interpret business data and provide actionable insights.

• Project Support: Assist in the planning, execution, and monitoring of projects to ensure successful delivery.

• Stakeholder Communication: Maintain effective communication with stakeholders to manage expectations and provide updates on project progress.

• Testing and Validation: Support the testing and validation of new systems and processes to ensure they meet business requirements.

• Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices.

Qualifications:

• Education: Bachelor's degree in business administration, Information Technology, or a related field.

• Experience: Minimum of 5+ years of experience as a Business Analyst or in a similar role.

Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficiency in business analysis tools and methodologies.

• Experience with data analysis and visualization tools (e.g., Excel, Tableau).

• Ability to work independently and as part of a team.

• Strong attention to detail and organizational skills.

Preferred Qualifications:

• Experience in Payroll, Finance or Accountancy field or any related experience

• Certification in Business Analysis (e.g., CBAP, CCBA).

• Familiarity with project management methodologies (e.g., Agile, Scrum).

• Basic coding knowledge will be an advantage

Benefits:

• 25 to 28 days of annual leave;

• Medical coverage provided by Bulstrad for you and your dependents;

• Life, AD&D, Disability & critical illness coverage provided by DZI;

• Meal vouchers provided by Edenred - 150 BGN per month;

• Employee Assistance Programs available 24/7;

• Global Tuition Reimbursement program - up to 7,125 BGN per year;

• Fertility support - up to 13,600 BGN per year;

• Adoption assistance;

• UKG scholarship program;

• Business travel insurance;

• U choose program - 475 BGN every quarter to be spent on eligible items.

Where we're going:

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]