#20240037179
ter as part of our Cloud Operations Services team.
About the Role:
Primary responsibilities of this role include troubleshooting multiple environmental, processing and updating ticketing system, adherence to change process and procedures and analyzing infrastructure alerts.
Other Responsibilities include:
• Performing daily inspections of all equipment
• Maintaining equipment inventories of racking and cabling equipment
• Assist vendors and internal Cloud Engineers with deploying and replacing hardware components
Qualifications
Basic Qualifications:
• Experience working in an enterprise environment of at least 300 servers
• 2+ years of hands-on experience in Data Center operations
• 2+ years of experience in a technical support role
• 2+ years experience in hardware-related issues' troubleshooting and repair
• 2+ years of experience in data cable wiring and management
• 2+ years of experience troubleshooting Dell, HP, & NetApp equipment
• Ability to lift equipment in excess of 50lbs
Preferred Qualifications:
• Experience working with DCIM software or Sunbird
• Experience working with Juniper devices
• Experience working with NAS/SAN gear
• Experience working with enterprise hardware monitoring tools
• Experience working with VMWare
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
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UKG participates in E-Verify. View the E-Verify posters here .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].