Director, Site Reliability Engineering

UKG

4.7

(113)

Multiple Locations

Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.
  • #893379960199

    Position summary

    nce. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

    About the role:

    As a Director of Site Reliability Engineering, you would combine software and systems engineering to build and run robust, fault-tolerant, distributed systems to operate at scale. A pivotal role with transformational leadership qualities creates a vision for SRE and drives the Automation and AI first culture. Responsible for End-to-end observability, availability, performance, and uptime of mission-critical services.

    Responsibilities:

    • This pivotal role will lead the SRE team and be responsible for maintaining reliability, performance, availability, and scalability.
    • Help drive change across the company, working towards a standard methodology based around Site Reliability Engineering and Solid System Engineering practices.
    • Lead the team in driving further adoption of Site Reliability practices such as, Chaos engineering, SLOs, Error Budgets, release safety, load testing, and disaster recovery strategies.
    • Build teams through hiring and people growth while balancing your ownership workload through delegation. Define and review individual and team goals, fostering a culture of continuous improvement and innovation.
    • Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., AIOps, CoPilot)
    • Collaborate cross-organization to complete successful delivery with the broader functions, including but not limited to Security, Architecture, Operations, and Product Managers.
    • Responsible for guiding and encouraging the personal and technical development, engagement, and growth of your direct reports
    • Coach the organization on the principles of SREs, including incident response, automation, observability improvements, toil reduction, self-healing, and root cause analysis.
    • Manage on-call rotations across the globe and implement the follow-the-sun model.

    Requirements:

    • Bachelor's or master's degree in engineering or a related technical field.
    • 10+ years of experience in DevOps, SRE, and Cloud Infrastructure engineering/Operations, with at least 5+ years of management experience.
    • Experience and knowledge of Public Cloud Infrastructure like Google Cloud, Cloud-based Applications, Containerization, and microservices architecture.
    • Experience with Observability and incident management tools like Prometheus, Datadog, Splunk, Prometheus, and PagerDuty. etc
    • Experience in running the CI/CD pipelines infrastructure as Code (Terraform), Config Management (Ansible), GitHub Actions, and Jenkins. etc
    • Strong leadership, problem-solving skills, attention to detail, delivering high-quality solutions, excellent communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization

    Where we're going

    UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

    UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

    Disability Accommodation

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]

    Why you should apply for a job to UKG:

  • Ranked as one of the Best Companies for Women in 2023
  • 4.7/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 95% say women are treated fairly and equally to men
  • 99% would recommend this company to other women
  • 94% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid leave for new and adoptive parents, medical coverage for IVF services & reimbursement to help offset adoption and surrogacy expenses.
  • 45% company match on total employee 401(k) contributions up to the IRS annual limit.
  • Unlimited paid time off for you to rest, re-charge, and pursue your personal aspirations.