#BUSIN016730
ng technology-enabled performance. A key aspect of the role is to evolve and deliver frictionless experiences, faster time-to-market, and a global scalable platform, improving seller productivity and customer experience. This leadership role will be partnering with Sales, Marketing, CX, Finance, and Engineering to design, launch, and scale high impact capabilities that accelerate revenue and elevate seller and customer experiences.
Key Responsibilities
Strategic Leadership
• Define and execute a forward-looking strategy that aligns with the company's overall business and growth objectives.
• Serve as a key strategic partner to stakeholders, influencing enterprise priorities and investment decisions.
• Leverages data storytelling and insights to gain executive buy-in, simplify complexity, and guide strategic prioritization.
Transformation & Modernization
• Lead business process transformation across Lead to Cash to improve experience, efficiency, transparency, and agility.
• Drive the adoption of automation, data intelligence, and modern platforms to enable real-time insights and predictive capabilities.
• Publish future-state architecture and process flows aligned to target blueprint.
Innovation & Analytics
• Embed AI-driven insights across the GTM lifecycle (pricing, forecasting, and renewal risk to improve decision-making.
• Foster an innovation-driven culture that continuously improves productivity, accuracy, and decision support.
Cross-Functional Execution
• Execution Excellence: Consistently delivers end-to-end products from inception to launch, measuring impact through defined success metrics and adoption data.
Leadership
• Industry and market research: Always on top of the latest and greatest in the industry, and dynamic to adapt to technological changes.
• Cultural Leadership: Promotes a culture of transparency, collaboration, and ownership, mentoring and collaborating with teams.
Basic Qualifications
• 10+ years of progressive experience leading lead to cash transformation, or technology initiatives within complex, global organizations.
• Proven record of delivering measurable business outcomes through digital technology modernization.
• Deep Domain Knowledge: Proven expertise across the Sales Lifecycle (Quoting → Billing → Invoicing) with a solid command of CRM platforms (Salesforce preferred) and Quote-to-Cash processes.• AI Product Lifecycle Expertise: Led AI-first product initiatives from ideation through experimentation, model deployment, and performance measurement.
• Experience with Partner Processes and Ecosystems
• Strong executive presence and stakeholder management skills.
• Demonstrated ability to lead transformation, manage large-scale programs, and drive organizational alignment.
• Strategic thinker with a passion for innovation and operational excellence.
• Commitment to innovation, compliance, and continuous improvement.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].
The pay range for this position is $163,900.00 to $235,550.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/about-us/careers/benefits