Lead HR Technologist

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About the Team

The HR Technologist will serve as a consultant and technical SME for our Center of Excellence teams with the ability to work cross functionally within our HR/Payroll/Timekeeping systems portfolio, with strong expertise in UKG WFM. The HR Technologist will be an analytical thinker who is organized, detail oriented and is or will become a UKG Pro system expert.

About the Role

Key Responsibilities:

• Serve as technical Subject Matter Expert (SME) for assigned applications within the HR Technology portfolio

• Partner and collaborate with business partners and/or key stakeholders within our Center of Excellence (COE) teams to provide guidance on innovative design and utilization, assisting them with achieving their strategic business goals

• Has deep knowledge of HR, Payroll and Timekeeping functions, allowing the ability to work cross functionally on a variety of projects and tasks assigned

• As Tier III level support, provide day to day support, analyze, and troubleshoot technical issues to provide prompt remediation

• Responsible for the administration, performance, and maintenance of the system applications assigned

• Provide technical support and partner with developers on the design of system integrations

• Engage and collaborate effectively with key stakeholders to maintain ongoing partnership with continuous improvement and innovative mindset, working to apply knowledge and strategies to meet demands

• Effectively Project Manage mid to large size projects using agile methodologies within designated timelines

• Conduct intake and translation of business requirements into processes and systems that drive efficient and consistent execution

• Design and execute testing strategies and plans, including the creation of detailed test scripts for QA and Regression testing

• Develop and maintain high-quality technical documentation such as SOWs, SOPs, System User Guides, etc.

• Facilitate software releases; oversee implementation timelines, vendor partnership and internal coordination of activities with key stakeholders to ensure no impacts to our end-user population

• Create and maintain reports for COEs using Cognos Business Intelligence while having a strong aptitude of data analytics and ability to work with multiple data sources

• Maintain data integrity in systems through creation of appropriate configuration controls, standards and processes, as well as regular audits of data

• Regularly analyze work process design and flow to drive improvement in system functionality and user experience; create forms and workflows as necessary

• Participate in other projects or tasks as assigned

About You

Basic Qualifications:

• Bachelor's degree in computer science or information technology preferred, or equivalent experience

• 4-6+ years' experience working with information technologies and systems analysis utilizing an enterprise-wide HR system or multiple systems

• Strong MS Excel Skills, including formulas, pivot tables and v-lookups

• Experience with Workforce Management (WFM), payroll and/or timekeeping systems

Preferred Qualifications:

• Solid understanding of UKG Products preferred (or other similar HCM/HR/Payroll/Timekeeping systems)

• Organized, detail oriented and able to multi-task in fast paced environment

• Cognos Business Intelligence experience preferred (or similar report writing tools)

• SQL experience preferred

• Effective verbal and written communication skills

• Self-starter, requiring minimal supervision

• Excellent documentation, presentation, customer service, and problem-solving skills

• Extensive data gathering and data processing skills

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The pay range for this position is $99,800.00 to $120,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://https://www.ukg.com/careers