Lead Mobile Product Manager

experienced Product Manager with a strong passion for mobile and creating exceptional user experiences? Join our team at UKG and lead our Mobile team to new heights of excellence. As a Lead Product Manager for our Mobile team, you will play a crucial role in shaping the future of our software, ensuring consistency, usability, and elegance across our product suite. If you are a dedicated professional who thrives on solving complex design challenges, is a strong mobile advocate and enjoys collaborating across remote and in-person teams, we want to hear from you!

Your expertise will be the foundation upon which we build a seamless and user-friendly mobile experience. This Lead Product Manager will work closely with development teams to deliver on the overall mobile vision, always focusing on delivering customer value across multiple releases. You will manage this roadmap and ensure each product release is successful by fostering team collaboration, continuous improvement and representing the voice of the customer. You will own the direction of features for the mobile team and clearly define the product metric goals and the right mechanisms to collect, track, report and react to the data.

You will take responsibility for what features are built; helping the cross functional team of developers, designers, and testers understand vision and priority. It will be expected that you will stay current with evolving product practices and development methodologies and learn new skills as needed; identify process issues and propose process changes to resolve them; and mentor others within the product organization with best practices and latest trends.

Duties and Key Responsibilities:

Leads product development team

Inspires and leads development team with manager's support but not authority.

Takes accountability for the successful delivery of all roadmap releases and features along with achieving product goals and KPIs.

Proactively problem-solves product development issues and escalates to senior leadership as needed.

Understands the market and becomes the voice of the customer

Leads discovery sessions with internal and external stakeholders.

Validates opportunities and solutions with internal and external customers as part of defining the product strategy, vision, and roadmap.

Uses data to help inform and prioritize product decisions and priorities.

Defines and manages the product strategy, vision, and roadmap

Uses customer insights and data to derive a compelling product value proposition and vision for the next 1-3 years.

Prioritizes features that meet the product's vision and goals.

Owns the direction of features for the mobile team.

Breaks the product vision into product releases and features that continuously deliver value to the customer.

Manages product metrics

Clearly defines product metric goals and the right mechanisms to collect, track, report and react to the data.

Reports on product metrics with leadership on a regular basis.

Ensures organizational readiness

Keeps development, design and product teams up to date with the latest product vision and roadmap.

Assists with product positioning, key messaging and learning materials.

Possess the knowledge and the tools to be ready for internal training and demos.

Champions collaboration across the organization

Closely collaborates with other development teams across the organization to ensure their needs are being met.

Closely collaborates with other teams to clearly understand roadmap dependencies.

Assists services and engineering troubleshooting product escalations from customers.

Continuously improves the practice of product management

Stays current with evolving product practices and development methodologies and learns new skills as needed.

Identifies process issues and proposes process changes to resolve them.

Mentors others within the product organization with best practices and latest trends.

Manages the backlog

Prioritizes features and requirements to meet goals on time and with quality.

Owns definition and contributes to the direction of features for a product.

Breaks features into vertically sliced stories and clearly communicates these requirements to engineers and designers via user stories, flow diagrams, use case scenarios and acceptance criteria to help focus the team on solving the right challenges.

Required Qualifications: (Knowledge, Skills and Abilities)

At least 5 years of experience in a Product Manager role

Ability to work independently to understand, define and prioritize product features

Ability to work successfully within a team (onshore and virtual) and manage a dynamic environment with rapidly changing priorities.

Able to guide individuals with different personalities and styles to a common outcome.

Ability to inspire and lead development teams without management authority.

Effective communication skills (verbal and written); ability to communicate complex concepts to stakeholders.

Obsessed with delivering value to customers and being outcome driven

Analytical skills to understand product vision and break it into smaller but still valuable pieces

Proven record of delivering features on time, with quality and value (with an ability to modify scope)

Familiarity working with software development methods such as continuous integration, continuous delivery, unit testing, modules, agile development

Self-motivated, growth-mindset and passionate about product

Experience, Education, Certification, License and Training:

Bachelor's Degree in business, tech, design or equivalent combination of education and experience.

Preferred Qualifications:

Experience working with a team abroad

Mobile development experience

Familiarity with mapping user flows, and understanding how people use complex products or broad suites is a plus

Experience dealing and communicating with customers

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].