Presales Manager - HCM/Pay

ence, and deep domain expertise across verticals and segments. As part of the CoE, Presales Managers lead high-performing teams of Presales Solution Consultants who partner closely with Sales, Product, Marketing, and Services teams to shape opportunity strategy, craft compelling solution narratives, and elevate the UKG value proposition for complex and strategic customer engagements.

About the Role:
As a Presales Manager, you will develop, coach, and scale a team of top-tier consultants who support the full sales lifecycle-from discovery and solution design to demos, workshops, and executive presentations. You will lead the team's execution across opportunity strategy, resource alignment, demo quality, and operational rigor. This requires deep HCM/Pay domain expertise, strong leadership capability, and the ability to foster an inclusive, high-performance culture.

In this role, you will:

• Drive presales excellence and standardization across processes, storytelling, and value articulation.

• Align the right talent to the right opportunities based on skills, readiness, customer needs, and availability.

• Partner with Sales Leaders to shape opportunity strategy and competitive positioning.

• Ensure operational rigor, team readiness, and continuous improvement across tools, demos, and presales engagement models.

Key Responsibilities:

• People Leadership & Development

• Lead, coach, and develop a team of Presales Solution Consultants through regular 1:1s, field observation, performance reviews, and individualized development plans.

• Assess consultant competencies and implement targeted development plans that drive measurable skill growth.

• Recruit, onboard, and retain high-performing presales talent within HCM, Payroll, and related domains.

• Foster a positive, inclusive, high-trust team culture grounded in accountability, collaboration, and growth.

Opportunity & Capacity Alignment

• Assign consultants to sales opportunities based on skillset, vertical experience, and utilization targets to maximize sales effectiveness.

• Ensure consultants are fully prepared for high-impact demos, workshops, and executive-level engagements through coaching, content reviews, and strategic guidance.

• Ensure high quality, consistency, and customer alignment across presales deliverables.

Operational Excellence

• Track key presales metrics (utilization, certifications, coverage, customer feedback, win/loss insights) to ensure performance and continuous improvement.

• Ensure the team follows CoE-standard presales processes, demo frameworks, and engagement models.
  Maintain an active pulse on team capacity, strengths, and gaps to optimize resource deployment.

Cross-Functional Leadership

• Collaborate with Sales Leadership to inform deal strategy, share insights, and identify where presales can add value.

• Partner with Product, Services, and Marketing teams to drive readiness, relay customer-driven insights, and influence go-to-market priorities.

• Champion best practices in storytelling, value articulation, demo innovation, and solution strategy.

About You
Basic Qualifications:

• 5+ years of presales experience supporting enterprise software solutions within a consultative, solution-based sales cycle.

• Demonstrated ability to lead and develop high-performing customer-facing teams in a fast-paced, results-driven environment.

• Strong presentation and communication skills, with the ability to tailor messaging for executives, technical teams, and end users.

• Extensive experience in Human Capital Management (HCM) and/or Payroll systems.

• Strong business acumen with the ability to connect presales execution to broader sales and
  revenue goals.

Preferred Qualifications:

• 3+ years of people leadership experience, including hiring, coaching, performance management,
  and employee development.

• Experience supporting large, complex, or strategic enterprise sales opportunities.

• Proven ability to lead teams through change, evolving product readiness, or organizational
  transitions.

• Flexible, dependable, and able to operate with a high level of ownership and autonomy.

• Bachelor's degree in Business, Human Resources, or a related field.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

The base salary for this position is $129,500.00 to $186,100.00 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation. The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG's benefits and rewards at https://https://www.ukg.com/about-us/careers/benefits