#SERVI016477
to build trusted relationships that drive success.
You'll manage multiple projects of varying size, scope, and complexity - always staying adaptable, agile, and focused on results. From timelines and budgets to stakeholder engagement, you'll ensure every project meets client expectations and delivers measurable value.
What You'll Do
Lead workforce management implementations across multiple locations and environments.
Define project scope, develop and maintain detailed plans, and monitor progress to ensure on-time, on-budget delivery.
Be the main point of contact for clients - managing expectations and fostering strong relationships.
Partner with cross-functional teams, including consultants, support, and engineering, to align on goals and deliver outcomes.
Oversee the full project lifecycle: requirements gathering, quality delivery, testing, deployment, risk mitigation, and reporting.
Prepare and present regular project updates, including status reports and executive briefings.
Proactively manage escalations and lead senior stakeholder discussions.
Build trusted advisor relationships with clients and identify opportunities to add value.
What You'll Bring
Experience
2-5 years managing enterprise-level, multi-workstream project deployments either in a project manager or senior project coordinator role.
Proven track record delivering software implementation projects end to end.
Workforce management experience highly regarded.
Skills
Confident managing multiple projects while maintaining strategic focus.
Strong leadership and stakeholder management capability.
Excellent organisational, time management, and communication skills - comfortable presenting to executives.
Proficiency with MS Project, Excel, SharePoint, PowerPoint, and Visio.
Calm under pressure, adaptable, and solutions-focused.
Skilled in prioritisation, issue and risk management.
Certifications
PMP or PRINCE2 preferred.
Education
Tertiary qualifications in Business, IT, or a related field advantageous.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]