Resource Planning Specialist II (Resource Planning + AI)

e get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
About the Team and the Role
As a Resource Planning Specialist, you will be a part of a CXE- RMO team that develops both direct and partner staffing strategies and manages project staffing for assigned vertical/geography, with directed guidance from their Resource Manager or vertical/region leader. The role will deliver high-quality staffing data and reporting related to resourcing. The role will work closely with professional services leaders and maintain strong partnerships in business development, partner enablement, and internal learning.
This role requires a highly organized self-starter who thrives on solving problems and has solid skills and experience in resource management. The ideal candidate is a team player with solid communication skills who must work seamlessly across different functional groups and regions.
Required Qualifications
• 2-3 years of experience in resource management, workforce planning, or related roles.
• Hands on experience in developed AI based Idea on tool like (Copilot Studio, Power App, Vertex, Agentforce, Claude, Gemini)
• Experience with AI-driven resource planning tools or predictive analytics is plus.
• Strong proficiency in Salesforce, Certinia, and MS Office (Power Automate, Excel, Word, PPT, Outlook).
• Proficiency in modern HCM software and resource management platforms (AI-embedded tools preferred).
• Experience working in technology, consulting, or software-as-a-service environments.
• Ability to analyze data, manage multiple priorities, and communicate clearly in a fast-paced environment.
• Participate in global resource management initiatives that help standardize ways of working and improve efficiency.
• Build strong relationships with delivery leaders, project managers, and cross-functional teams to support high-quality customer delivery.
• Understanding of human capital management concepts or workforce operations.
• Ability to build dashboards, interpret data, and present insights to leaders.
• Knowledge of systems such as Salesforce, professional services automation tools, or resource management platforms.
Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]