Services Project Manager

ring timely delivery of all project phases;
• Creating, maintaining, and monitoring project plans to include technical, business and customer tasks and deliverables (inputs, outputs);
• Management of RAID Log, Dependencies, and • project documentation;
• Coordinating internal/external resources to ensure project milestones/timelines are met;
• Responsible for successful completion and delivery of all project deliverables and milestones;
• Manage changes to project scope, schedule and costs using appropriate internal tools;
• Support all Onboarding technical deliverables and activities to onboard a customer and setup for operational success;
• Ensuring first class customer experience while implementing the UKG One View Launch delivery methodology;
• Effectively manage customer expectations, address customer concerns promptly, and providing regular updates throughout the Onboarding process;
• Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams.

Role Requirements:
• 3+ years of hands-on Project Management experience in a commercial environment;
• Project Management Certification, strong understanding and experience of PM Principles, tools and techniques;
• Graduate or Postgraduate degree in a business or technology field;
• Proven track record of successfully implementing software delivery methodologies such as Agile and Waterfall;
• Proven ability to take ownership in business transformation projects;
• Good understanding of system integration principles;
• Strong exposure to software and service delivery;
• Proven track required in best in class Customer Service communications and delivery;
• Desire to develop a deep working knowledge of the global mobility / international payroll landscape.

Desired Skills / Core Competencies:
• First class inter-personal skills, coupled with strong influencing abilities, across senior stakeholder groups.
• Excellent communication skills both oral and written, as well as mastery of Microsoft Office tools.
• Embraces the idea that AI tools enhance the project managers effectiveness;
• Excellent attention to detail and time and workload management skills;
• Must be motivated, professional, work on own initiative, with the capacity to be a versatile team player - flexible, proactive and pragmatic;
• Experience creating and managing project plans, RAID Logs, CRs and adherence to governance standards.

Benefits

• 25 to 28 days of annual leave;

• Medical coverage provided by Bulstrad for you and your dependents;

• Life, AD&D, Disability & critical illness coverage provided by DZI;

• Meal vouchers provided by Edenred - 150 BGN per month;

• Employee Assistance Programs available 24/7;

• Global Tuition Reimbursement program - up to 7,125 BGN per year;

• Fertility support - up to 13,600 BGN per year;

• Adoption assistance;

• UKG scholarship program;

• Business travel insurance;

• U choose program - 475 BGN every quarter to be spent on eligible items.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]