Sr. Director, Software Engineering

, passion and vision to a rapidly growing business and product area that is central to UKG's core strategy and direction.

Key Responsibilities:

• Influence and support the product direction and roadmap for Pay and Compliance capabilities.

• Demonstrable experience delivering customer sensing SaaS software to drive the Customer Experience cycle from early feedback to adoption to full GA.

• Provide innovative solutions leveraging AI to modernize the customer experience and support exponential growth for Global Pay and Compliance

• Work closely with our Support Data and Partners to address product serviceability and experience gaps.

• Research and listen to customers and stakeholders and leverage findings in the form of robust architectural designs; Participate in the entire lifecycle of the product, working closely with development teams from product initiation to delivery.

• Build strong cross-functional partnerships at multiple levels within the company, including with engineering, product management, and services.

• Work with product management to come up with innovating product extensions

• Lead cross-functional, cross-geography teams to deliver product extensions to market.

• Drive the program execution of the software from product definition through successful release and sustaining

• Deep Understanding and success leveraging Observability within the SaaS ecosystem to deliver a superior customer experience.

• Lead and reinforce company values and culture in day-to-day behaviors, management style, and expectations of employees. This individual will be looked upon to inspire confidence and add additional leadership strength to the broader management team.

• Deep Understanding and success leveraging Observability within the SaaS ecosystem to deliver a superior customer experience.

Qualifications:

• 15 years of overall enterprise-level software development with 10 or more years of experience in managing high-energy software development teams.
• BS in Computer Science or equivalent experience.
• 7 or more years of experience at the Director/Sr. Director/VP level.
• Demonstrate high intellect, high integrity, positive energy, and the ability to energize others.
• Extensive software engineering development and design experience with complex and highly scalable products using multiple technologies, platforms and languages.
• Experience with Agile software development methodologies, values and practices.
• Experience in product integrations and API technology is desired.
• Ability to attract top talent and plan for succession; demonstrated success in motivating and cultivating high performing teams and instituting change where needed.
• Decisive and effective at issue tracking and resolution.
• Candidate must possess strong interpersonal and communication skills, including proven presentation skills.
• Candidate must possess excellent analytical, troubleshooting, and programming skills in technically complex environments and architectures.