Sr IT Software Engineer

Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

As a Senior Salesforce Software Engineer, you will be responsible for the design, development, and implementation of customized solutions within the Salesforce platform. This role requires a deep understanding of Salesforce architecture, tools, and best practices, as well as production support and maintenance of Salesforce Service and Community Clouds.

Essential Duties and Responsibilities:
Spend the majority of time working on day-to-day Salesforce-related development tasks.
Possess in-depth domain expertise in multiple areas critical to the business and work independently with minimal supervision.
Serve as a Salesforce Platform expert, understanding when to implement standard vs custom solutions.
Continuously expand knowledge of Salesforce, Apex, Visualforce, Lightning Web Components (LWC), and related tools, technologies, and best practices.
Analyze, recommend, and implement Salesforce tools.
Proactively analyze existing internal/external design, architecture, and development practices, articulating when a change is needed.
Mentor and educate others on Salesforce development methodologies, best practices, and tools.
Perform code reviews and actively participate in deployment processes.
Engage in conversations with business system analysts to understand requirements.
Stay aware of integrated product developments within Salesforce and third-party applications (AppExchange).
Rely on instructions, guidelines, policies, and procedures to perform day-to-day tasks.
Use research and domain expertise to work on technical projects.
Keep projects and initiatives in motion and delivered on time for self and junior team members.
Work closely with security and change management teams to ensure processes, procedures, and best practices conform to audits (ISO 27001, SAS70, and SOX compliance).

Required Qualifications/Skills:
Bachelor's Degree in Computer Science, Management Information Science, Business Administration, or related discipline preferred.
6+ years of software development experience (C#, Visual Basic, Java, Salesforce, Apex, Visualforce, etc.).
3+ years of Salesforce development experience.
Advanced experience with web development technologies (HTML, CSS, JavaScript, AJAX, AngularJS, etc.).
Advanced experience using the Salesforce platform, tools, and languages.
Advanced understanding of the Software Development Life Cycle.
Understanding of CI/CD tool sets and solutions (Git, VS Code, GCP, Jenkins, Docker, Kubernetes, etc.).
Advanced experience using ETL tools.
Advanced experience with Salesforce Service Cloud and Community Cloud.
Advanced experience integrating external systems with Salesforce.
Experience with Apex, Visualforce, Lightning Components, and Lightning Web Components (LWC).
In-depth knowledge of REST/SOAP APIs and experience building integrations with Salesforce.
Familiarity with Salesforce DX for modern development practices.
Experience with Salesforce Flow for automating complex business processes.
Familiarity with software development methodologies such as Agile, Waterfall, etc.
Ability to work in a team to define business requirements and collaborate with business partners on future enhancements.
Excellent analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Ability to interact with other departments and business users who are not as technical.
High degree of self-motivation to learn new methodologies/technologies that will enhance job performance.
Ability to identify and prioritize technical system and application issues in a timely manner for self and others.
Ability to lead educational discussions and presentations.

Preferred Qualifications/Skills:
Familiarity with Platform Events and Change Data Capture for event-driven architecture.
Familiarity with Salesforce Shield for enhanced data security, encryption, and monitoring.
Familiarity with Salesforce Einstein for AI-driven data insights.
Experience using MS Outlook, MS Excel, MS Word, MS Visio, MS PowerPoint.
Experience and expertise in core web technologies including HTML5, JavaScript, and jQuery.
Planning and analytical skills, as well as the ability to communicate ideas and plans verbally and in writing.

Certifications:
Salesforce ADM201 and DEV401 Certifications (DEV501 a plus).
Salesforce Dev PD1 certified (must), Dev PD2 (preferred).
Service/Experience Cloud certification (preferred).

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]